Can I speak to someone at eBay?

If you need help, you can contact us. We’ll be able to help you quickly by chatting with you online or through a quick phone call. To contact us: Click Help & Contact at the top of most pages.

Can you call eBay UK?

Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.

What is eBay support department number?

866-206-9555
Contact us at 866-206-9555.

How can I get refund from eBay?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case.

How do I complain to eBay?

1) Problem with your purchase? – How you contact your seller and open up a case.

1. Go to the Resolution Centre.
2. Choose “I haven’t received it yet” or “I received an item that does not match the seller’s description”.
3. Click on “Continue” and sign in.
4. Click on the item which you have a problem with and click “Open case”.

How can I send a message to eBay?

How to send a message on eBay

1. Find the item in your Purchase History.
2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
3. Type your message and select Send.

Can I refuse to give a refund on eBay?

Can I refuse to give a refund on eBay? Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.

How do I contact eBay seller support?

Or you can find Seller Help by going to “Help & Contact” at the top of any eBay page and clicking the “Try it now” link on the Seller Help banner.

How do I contact an eBay seller?

Go to the Seller Information section at the top of the listing and select Contact Seller. Choose the topic that best matches your question on the Find answers page. If you can’t find a solution to your question, select Other, then select Contact the seller. Type your question for the seller.

What does eBay do about fake items?

Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn’t match what is listed. The seller has three days to respond. Whether they know if the item they sold you is real or not, when it’s pointed out, they should respond and offer you a full refund.

Why did I not get a full refund from eBay?

If we determine that the buyer did not meet their return requirements: The buyer may not receive a full refund for the item and/or for original or return shipping costs, or. In the case of an exchange where the returned item was not delivered to the seller, the buyer may be charged for the additional item.

How do I write a complaint to eBay?

How to open a request in the Resolution Center

1. Go to the Resolution Center – opens in new window or tab.
2. Select the issue you need to report under Resolve a problem, or select My problem is not listed here.
3. Select Continue.
4. Select the order you’re having a problem with.

How do I contact eBay to resolve a problem?

Visit the Customer Support section and click the “Call us” button (telephone logo). You will be presented with the telephone number, 866-540-3229 and a passcode which has an expiration time.

How do I get in touch with eBay?

You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available.

You can contact eBay Customer Service in the following ways:

1. Select Contact us at the bottom of this page.
2. Scroll to the bottom of any eBay Help article and choose a contact option.
3. Get in touch with us by email.

How do I report harassment on eBay?

You can also report a buyer from your Sold items list – opens in new window or tab. Choose Leave feedback from the dropdown menu next to the item, and then select Report buyer. We take all reports seriously, but please make sure your claims are accurate.

How do I ask eBay Mobile?

How to ask us to step in

1. Find the item in your Purchase History – opens in new window or tab.
2. Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item).
3. Select Ask eBay to step in.

Can eBay force a refund?

Ebay will FORCE a refund if required from the seller. Normally when a buyer opens a case, the seller is given the opportunity to try and rectify the issue. They can choose to accept a return, require no return to happen, offer partial refunds, or if possible work it out with the buyer.

How to contact eBay customer support for questions?

Find answers to your buying, selling and account questions, or contact us for more help. eBay Customer Support 599026136240 52c37fa3-b494-491f-8adf-ca6896123910:179c7143cbc 19997

Why are there questions and answers on eBay?

Our new Questions & Answers (Q&A) feature will enable eBay shoppers to ask sellers and recent buyers questions about products. The answers will help build buyers’ confidence and can help drive higher conversion. Q&A will be featured on all product pages.

Where do I find the help page on eBay?

Find the eBay Help article that deals with your issue. If you can’t find the answer you need in the article, scroll to the bottom of the page and choose a contact option. When you do this, your contact is directed to a qualified agent who is an expert in dealing with issues like yours.

Can you opt out of a Q & a on eBay?

We encourage you to participate in Q&A, but you can opt out and choose not to respond to buyers’ questions. Sellers and recent buyers may receive an email to respond to a buyer’s question, but any seller can respond on product pages.