Did Tumi ever have lifetime warranty?
What is known at this time is that Tumi no longer offers a lifetime warranty. Most products come with a five-year warranty, the first year of which is “worry free,” meaning it will cover all repair costs, including shipping, even if the damage was caused by the airline.
How long do Tumi bags last?
If your primary concern isn’t price, Tumi will be an excellent choice. Their suitcases are built to last, and for the first five years, you’ll be covered by one of the best warranties on the market.
Where is Tumi made in?
Tumi outsources all of its manufacturing operations, which are mostly located in Asia since all manufacturing activities were relocated there in 2001 and 2002. Tumi works with manufacturers in China, Vietnam and Thailand, and outside of Asia, in the Dominican Republic (since 2010).
Can I wash my Tumi bag?
You can use the same fabric cleaner you used on the interior for a soft-side case, and luggage companies including Tumi sell hard-side cleaner. In a pinch you can use mild household cleansers for both of these. If your bag is leather, use a leather cleaner and conditioner to avoid drying it out.
Who buys Tumi?
Samsonite International SA
Samsonite International SA, the world’s largest branded-luggage maker, agreed to buy luxury baggage maker Tumi Holdings Inc. for about $1.8 billion in its biggest acquisition. Tumi investors will receive $26.75 per share in cash, Samsonite said in a Hong Kong stock exchange statement on Friday.
How do I get my Tumi bag repaired?
The TUMI store will deem the repair to be first level, in which they would be able to repair the product in store at no cost. If the store is unable to repair the product in store, the store associate will proceed in creating an Online Repair Request form and send in your bag to TUMI’s repair facility.
What happens if my Tumi product is out of warranty?
TUMI products deemed out of warranty may still be eligible for repairs. However, you will be responsible for the repair costs and shipping fees to and from our repair facility. If your TUMI product is out-of-warranty and deemed non-repairable, we will notify you via email.
How do I check the status of my Tumi repair?
All correspondence will take place via email, so make sure to regularly check your inbox. If you scroll to the top of this page and log into your TUMI.com account, a “Check Repair Status” button will appear. Follow the link to check the status of your repair.
Why choose Tumi luggage?
Built to last a lifetime, easy to repair and made from innovative recycled materials. Know the story behind TUMI luggage that are designed to be good for you, your journeys and the planet. As stylish and lightweight as ever, each case is made in polycarbonate with over 90% of recycled materials.
