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How do I get in touch with Anglian Water?

Contact Us

  1. Billing Queries 03457 919 155. 8am to 8pm Monday to Friday. 8am to 4pm Saturday. 10am to 4pm Sunday.
  2. Water & Sewerage Queries 03457 145 145. 24 hours a day, 7 days a week.
  3. Contact us by email.
  4. Anglian Water PO Box 4994, Lancing, BN11 9AL.

Why is my Anglian Water bill so high?

Maybe you’ve had a water softener fitted or the existing system isn’t working properly, or your toilet overflow runs continually. Faulty fittings can waste water and increase your usage. If it’s not something inside your home, you may want to consider other options.

Is Anglian Water the same as Essex and Suffolk water?

Essex and Suffolk is a ‘water only’ supplier, with sewerage services provided by Anglian Water and Thames Water within its areas of supply. …

Who supplies Braintree water?

Anglian Water – Love Every Drop.

How do I get a refund from Anglian Water?

If you have received a bill showing that you have a credit balance you can contact us to request for it to be refunded. Likewise if you believe you are due a refund please call us to discuss this further. You can also request a refund through Live Chat.

Can Anglian Water cut you off?

Can a water company cut me off? No, a water company can’t cut off the supply to a domestic property if you currently live in it. Despite this, it’s still important to pay any arrears to avoid the risk of court action.

Who owns Anglian Water?

Anglian Water Group
Anglian Water Services Overseas Holdings Ltd.
Anglian Water/Parent organizations

Can the water board cut your water off?

Can your water company disconnect your supply? If you are a domestic (non-business customer), water companies can’t, by law, disconnect or restrict your water supply if you owe them money. If you’re a tenant, see Paying your water bill if you’re a tenant.

How long does it take to get a refund from Anglian Water?

If you pay by Direct Debit, in most cases, you should receive a refund within 5 working days, this will go straight into your bank. If you pay by any other way, you’ll receive a cheque and this could take up to 11 working days.

How do I cancel Anglian Water?

How to cancel Anglian Water

  1. Call them on 03457 919 155.
  2. Send a message via their online chat system.

How do I contact Anglian Water Services?

Please contact Anglian Water Services directly. Please do this online on Anglian Water’s In Your Area or by calling 0800 771 881.

What is anganglian water’s 24 hour emergency phone number?

Anglian Water 24 hour emergency line: 03457 145 145

Is Anglian Water liable for damage to water mains?

Water mains operate at pressure, hence they have the potential to cause considerable damage and loss of supply for which Anglian Water could not be held liable for. 3.Do I need permission to connect to the public water supply system and how can I find out if the water mains have sufficient capacity to service my development?

What is Anglian Water’s duty of care towards its customers?

Under the Water Act 1991 and supported by CDM 2015, Anglian Water has a duty of care towards its customers particularly in respect to the quality of supply.