How do I replace my DC metro card?
Visit our Metro Sales Office located at the Metro Center Station to replace your card in-person. The Metro Sales Office is open Tuesday through Thursday from 8am-12pm.
How do I check the balance on my Metrocard DC?
To check your card balance, you can:
- Login to your account.
- Tap your plastic SmarTrip to a Fare Vending Machine at any Metrorail station.
- Look at the fare gate while using your SmarTrip at any Metrorail station.
What do you do with old DC Metro cards?
Metro is encouraging riders with those cards to replace them now to avoid issues later. Riders can mail in the old card, or make a switch for a new card online, on the phone, or in person. You can also transfer the balance on the old card to a virtual SmarTrip card if you have an iPhone.
Are DC Metro cards going away?
Metro is phasing out use of the cards in conjunction with the year-long rollout of new faregates in stations starting as early as June and new bus fareboxes next year.
What year did Metro cards come out?
1993
The card was introduced in 1993 to enhance the technology of the transit system and eliminate the burden of carrying and collecting tokens. The MTA discontinued the use of tokens in the subway on May 3, 2003, and on buses on December 31, 2003. The MetroCard is expected to be phased out by 2023.
Can I refund metro card?
You have up to a year after the expiration date on the card to transfer the balance at a booth, a MetroCard Vending Machine or by mailing it in to MetroCard Customer Claims. We issue a replacement card for the remaining value on your Pay-Per-Ride MetroCard. We don’t provide cash refunds.
Can I return my metro card?
Only Security Deposit is refunded. Proportionate balance amount is refunded along with Security Deposit. No refund. 1.7 No refund is permissible in case engraved ID on the card is NOT clearly readable.
Can I check my MetroCard balance online?
To check the Delhi Metro Balance online, login to the Paytm official website from your PC or laptop or tablet or smartphone. Tap on the Metro option and choose the Delhi Metro option. Enter the 12 digit number of your smartcard and click on ‘Check Balance’. In the next screen you will see your Delhi Metro Card Balance.
How can I check my metro card balance online?
How to check balance of metro card on Paytm
- Open the official website of Paytm or app.
- Go to the Metro section and select the relevant metro.
- Enter your metro card number.
- Now, click on the check balance option.
- You will see the balance by expanding the consumer details tab.
Are Metro cards still used?
The MTA says they will be completely phased out by 2023, though you will be able to still use the cards until then. So you might not want to throw out your expired cards just yet, they may soon be a relic!
How long are MetroCards good for?
about one year
The expiration date is usually about one year from the date of purchase. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card.
What is the phone number for Metro Customer Service?
Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.
How do I contact MetroAccess DC?
MetroAccess eligibility: Please contact WMATA for issues regarding MetroAccess eligibility. Call (202) 962-1100 or email [email protected] Your feedback is valuable: Please call (202) 645-7300 or email us at [email protected] For Transport DC program user group meeting info, please email [email protected] What is Transport DC?
How do I deactivate my Metrocard?
Call 511 and we will deactivate your MetroCard and send you a new one with the remaining fare value at the time of deactivation. Note that we don’t offer a temporary replacement. Allow two/three weeks to receive your replacement card. For help, call 511 between 6 a.m. and 10 p.m., 7 days a week.
How do I make a payment on my metro card?
Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.
