How do I report a problem with Maxis line?
You must report any illegal, unlawful or unacceptable use of our Service(s). For individual customers, please send an email to [email protected] and for our Corporate/ Business customers, please call us at 1800 82 1919 or send an email to Biz Care at [email protected]
How do I contact Maxis customer service?
011 60 3-7492 2123
Maxis Communications/Customer service
Is Maxis customer service 24 hours?
Our customer service team is available online between 9am-12am every day.
Is calling Maxis 123 free?
If you need assistance while abroad, dial *123# from your mobile phone and our Customer Care agent will call you back at no costs.
How do I end a Maxis line?
Termination
- by calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
- by walking into our Maxis Centres listed on or.
- by writing in to [email protected]
Why is Maxis line slow?
It might be that your internet pass has been fully depleted. You can check it by logging into the MyMaxis App. If you still have remaining quota, check whether other Maxis users within the same area are facing the same slow network issue.
How do I suspend my Maxis line?
Subject to our GTC, a principal line holder may at any time terminate the Offer and/or plan(s) as follows:
- by calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
- by walking into our Maxis Centres listed on or.
- by writing in to [email protected]
Is Maxis customer service free?
How does Zerolution360 work?
A smartphone leasing programme allows consumers to pay a monthly leasing fee to use the phone over a set period of time. Consumers can eventually pay a one off fee to own the phone or just upgrade to the next phone also on a monthly lease. The new Zerolution360 is Maxis’ answer to providing a phone leasing option.
How do I check my Maxis debt?
Your bill statement can be viewed thru the following channels:
- Maxis app > Bill.
- Maxis Care > click on the phone number > then click on the bill amount.
How many bills will I receive with Maxis fibre internet?
At the moment, you will receive up to 2 bills, 1 for your Maxis Fibre Internet Package and 1 for Voice calls. There will be additional bills if you are subscribed to other Maxis services. What will I see on my 1st bill?
How many transactions does Maxis process per day?
MAXIS processes over 1.8 million on-line transactions and up to 150,000 “background” (non-on-on-line) transactions each day. MAXIS contains over 450 million production records that use over 379 gigabytes of disk storage.
What is the warranty on my Maxis modem and DECT phone?
The Residential modem and DECT phone belongs to the customer and has a warranty of 12 months (warranty is only for manufacturing defects). Should there be any damage or loss of device, the customer may purchase another unit from Maxis. Please call 1800 82 1123 or 123 from your Maxis Mobile for assistance.
What is Maxis and how does it work?
MAXIS is a computer system used by state and county workers to determine eligibility for public assistance and health care. For cash assistance and food support programs, MAXIS also determines the appropriate benefit level and issues benefits. MAXIS supports eligibility determination for the following food and cash assistance programs:
