The Daily Insight
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How do I report a water outage in Johannesburg?

Johannesburg Water on Twitter: “Report leaks or Burst Pipes on 011 375 5555/ 0860 562 874 or email [email protected]” / Twitter.

How do I contact Joburg Water?

To review the metering policy and unaccounted-for water and energy.

  1. Head Office is at 17 Harrison Street, Marshalltown.
  2. Reception number: 011 688 1400.
  3. Call Centre number:011 688 1699.
  4. Email: [email protected]
  5. Facebook: Johannesburg Water.
  6. Twitter: @Jhbwater.

How do I log a call with Joburg Water?

Need to log a call? call:0113755555,sms:0826532143, email:[email protected] or visit

How do I log a fault at Joburg Water?

To log any fault, contact the Joburg Call Centre on 0860 562 874 or 0860-JOBURG, or phone Joburg Water on 011 688 1500. If you think your meter is faulty you can apply to have it tested. This is only done after three consecutive readings have been taken on the meter in dispute.

How do I report a water outage in my area?

Call 1-800-DIAL-DWP (1-800-342-5397) or go online to

Who owns Johannesburg Water?

the City of Johannesburg
Johannesburg Water SOC Ltd (JW) is a municipal entity incorporate on 21 November 2000 and commenced business on 1 January 2001 as an independent company, with the City of Johannesburg (CoJ) as its sole shareholder.

What is the email address for Johannesburg Water?

[email protected]
Johannesburg Water on Twitter: “Johannesburg Water Contact details: Email: [email protected] Emergency: 0860 562 874 SMS Line: 082 653 2143 @CityofJoburgZA” / Twitter.

How do you get a coj statement?

Input your account number and pin number and select the “Get Statement” link. You can view your statements online and also download to your computer. Should a specific month not be available online, send an email to [email protected] and request a copy.

How do I query my coj account?

Phone general inquiries number 0860 Joburg or 0860 56 28 74. Have your account at hand when you phone, because you will be asked to quote your account number. The first step in the query process is to log your question with Joburg Connect, which you can do by calling Joburg’s call centre: 0860 Joburg or 0860 56 28 74.

How do I report a sewage leak?

The majority of public sewers are located in highways. If you’d like to view the sewer maps, contact us on 020 7525 2000. If you see a leak from a pipe in the road or footpath, call Thames Water on 0800 714 614.

How do I contact Joburg water customer service?

Switchboard: 011 688 1400. Technical c​all centre: 011 688 1500. Revenue call centre: 011 688 1600. Email: [email protected] You can also apply for new services or submit queries or pay your accounts at any of the City’s customer service centres or at any of Joburg Water’s customer service areas. ​.

Where can I find more information about water services in Johannesburg?

More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website. Reason: Repair of water services along Allandale road. Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.

Is there a water pipe burst in Lyndhurst Road?

More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website. Repairs were completed at 99 Lyndhurst road, however there was a pipe burst at 97 Lyndhurst rd. The standby team repaired the burst early this morning.

Is there a water outage in Diepsloot Ext 10?

Please note that we are aware of the water outage in Diepsloot Ext 10. Investigations are underway to find the cause of the area outage. Tanks has been placed in affected areas, and we will place more throughout the day.