How do I restore my BlackBerry 10 OS?

Overview

1. Open BlackBerry Link.
2. Connect the device to the computer using the USB cable.
3. At the side of the screen, select the device.
4. Click Back Up & Restore.
5. Click Back Up Device.
6. Wait until the backup process has completed before disconnecting your device.

How do I install load OS on my BlackBerry 10?

The Easy Way – Reload BlackBerry 10 OS Using BlackBerry Link

1. Open BlackBerry Link and connect your device via microUSB.
2. Select Settings (gear icon)
3. Select Reload under Reload Device Software.
4. Follow the on-screen instructions to reload the software. When complete you can disconnect your device.

How do I factory reset an old BlackBerry?

Master reset from settings menu

1. Back up data on the internal memory.
2. From any Home screen, swipe down from the top of the screen.
3. Tap Settings > Security and Privacy > Security wipe.
4. You must decrypt you media card before the security wipe.
5. Enter blackberry into the text field and tap Delete Data.

How do I update my BlackBerry 10 software?

To update from the smartphone, complete the following steps:

1. Swipe down from the top of the home screen.
2. Tap Settings > Software Updates.
3. Tap the Check for Updates button.
4. If an update is available, tap the Update button to start the update.
5. When the software update has finished, a device restart will be required.

Who is eligible for a BlackBerry device upgrade?

All customers who are using legacy devices running BlackBerry 10, BlackBerry 7.1 OS and earlier and BlackBerry PlayBook 2.1 OS and earlier software and related services.

Will my BlackBerry device be impacted by the EOL?

BlackBerry Android devices will not be impacted by the EOL of infrastructure services unless they are receiving redirected email sent to a BlackBerry hosted email address, or assigned an Enhanced Sim Based License (ESBL) or Identity Based License (IBL).

What is BlackBerry link for Windows 10?

BlackBerry® Link is software for your computer that allows you to sync and organize your content, such as music and photos, between your BlackBerry® 10 device and your computer.

How long will BlackBerry devices be supported?

In 2017, we committed to providing at least two more years of support for BlackBerry 10 and at least two years of BlackBerry network access for BBOS devices. On January 4, 2022, devices running on these service offerings will no longer operate.