How long does Optus take to approve?
Once your order has been processed and accepted, we will send you an email with a new order number (e.g. 12345678A). Processing times typically take 2 days, however in times of high demand processing times can be extended.
How do I track my Optus order?
Via My Optus app
- Open the app.
- Tap More.
- Tap Track My Order.
- Select Mobile.
- Enter your order number and tap track my order.
Does Optus have a cooling off period?
If you acquire the service through door-to-door sales, telesales or telemarketing sales, you may cancel the service before the end of the 10 business day cooling-off period set out under the Australian Consumer Law. Non fixed-length agreement: We may cancel the service at any time by giving you at least 30 days notice.
Does StarTrack deliver on weekends Optus?
StarTrack Couriers’ standard operating hours are from 8am to 6pm, Monday to Friday. We are also able to provide courier services for after hours, public holidays and for weekends in accordance with your business needs.
Does Optus do click and collect?
Contactless ‘call and collect’ stores If you’re looking for the same great Optus service you know and love and want to make an order over the phone, you can dial your way into the ears (you’re already in their hearts) of your local Optus Store employees to process sales over the phone and help organise a delivery.
How long does it take for startrack to deliver?
Standard: 3 – 4.5 hours. Express: 1.5 – 3 hours. Immediate: 1+ hours.
How much of Australia does Optus cover?
98.5%
With Optus covering 98.5% of the Australian population, how do the other major telcos compare? According to their websites, Telstra covers over 99% of the total Australian population, while the Vodafone network covers 96%.
How long does a refund from Optus take?
Wait until the credit amount is deducted from your next bill. Request a refund (this will be applied to your original payment method within 5 – 10 business days) Transfer the money to another Optus account (this will occur within 4 business days)
Is StarTrack better than Auspost?
StarTrack is your go-to when you need your packages delivered, fast. They serve to mostly only businesses (unlike Aus Post who also serves individuals and for non-commercial purposes), and operates on a contract basis.
How do I track my Optus modem delivery?
The latest from Optus chat , you will get modem on same day as activate of service. mmm we will see. 21-03-2019 12:31 PM Unfortunately its my experience that Optus don’t have any way to track deliveries (for staff or customers). They usually notify the customer of the order reciept, when it leaves the warehouse and when its marked as delivered.
How do I connect my Optus modem to the NBN?
Take the ethernet cable (red connectors) and plug one end into the red port labelled WAN on your Optus WiFi modem. Plug the other end of the ethernet cable (red connector) into the port labelled Gateway on the nbn™ Connection Device. If the WAN and Internet lights on the front of your modem are lit, you’re connected. Move to step 4.
How do I connect my Optus device to Optus WiFi?
There are two ways to connect the WiFi network icon on your device and a list of networks will appear. Your new Optus WiFi network name – the one on your magnet – will now be on the list of available WiFi networks. Select it and enter the network 1and password 2 that’s on the magnet.
Can I bring my modem to the post office with Me?
You might just have to wait. Based on your last post (and yes I’d take it with a grain of salt) the service guy can definitely bring the modem along with them (if its an Optus tech and not a NBN tech).
